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i cant change my password

Carcu
in Resolved General Support

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every time I try to change my password, the game marks me error plz help !!!

every time I try to change my password, the game marks me error plz help !!!

 

Hi @carcu

 

I'm sorry for the inconvenience.

Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue?

It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well.

 

Looking forward to your reply, have a wonderful day

image.gif

 

  • Author

i can do it, but my friend saam cant do the same, how can i help him?
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