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Merge


Artix68

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Sooo um i been returning back&Forth to this game cause i like it and i do buy stuff..anyways ill get to the point whats with this merge stuff it ask me any advice or help will be so helpful cause im clueless on it haha

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Sooo um i been returning back&Forth to this game cause i like it and i do buy stuff..anyways ill get to the point whats with this merge stuff it ask me any advice or help will be so helpful cause im clueless on it haha

 

Hi @artix68

 

I'm sorry for the inconvenience

I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that.

As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server.

 

You will need to merge your accounts by log in the DASHBOARD and merge your accounts.

I checked your account artix68 and it seems like you have 38 hours on the Red Server, so if you want to have back your progress you have to select Red Server as your main server.

 

To merge your account you can use the following guide under the spoilers:

[spoiler= Step 1]

Log into your dashboard and click the [Merge is required] button:

 

IEMnM3qgYffkSx1x.png

 

 

[spoiler=Step 2]

Select the desired merge option; once you get the successful merge dialogue, you're done!

 

RdaPTSzG24SnmdjY.gif

 

 

 

I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging.

 

In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment.

 

Let me know if you have been successful in solving your issue and if you have any further questions.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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