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crashing

26snorlax26
in Resolved Bugs

Featured Replies

why is crash every time on istaling patch

 

Hi @26snorlax26

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

  • Delete/Unistall the old client of PRO and delete all the remaining files
  • Download the latest client from PRO WEBSITE DOWNLOAD
  • Make sure that the client folder is not into your hard disk directly but is instead if your download folder for example or your documents.
  • Run it as administrator

Do note that sometimes a restart of your device may be required in order to delete/install the application.

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Looking forward to your reply, have a wonderful day!

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