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Problems with the patcher

Xenya112
in Resolved General Support

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For the past couple of weeks I couldn't log into pro because every time the patch finished downloading an error came up. I deleted all the game files and reinstalled pro on multiple occasions but it still isn't working.

For the past couple of weeks I couldn't log into pro because every time the patch finished downloading an error came up. I deleted all the game files and reinstalled pro on multiple occasions but it still isn't working.

 

Hi @xenya112

 

I'm sorry for the inconvenience.

Could you please attach the patchererror.txt that has been generated into your PROClient.

Also, please tell me what antivirus do you use and your windows version (10, 8, 7) and if 64bit or 32 bit

 

Looking forward to your reply, have a wonderful day !

image.gif

 

  • Author
1557075032979.png.7b881ecb73e974940d96cd26ef3f1ba2.png The anti virus I use is: System Center Endpoint protection. The windows I use is windows 7 and 64 bit
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