Hello,

 

I contact you because it is practically impossible for me since 2 days to connect to the Silver Server.

 

Yesterday it was really difficult with repeated disconnections (more than usual), I had to change my password to be able to connect.

But today it's impossible to log in, even if I change my password, nothing.

It's still extremely frustrating.

 

A solution please?

 

Sincerely, Guesh.

Hello,

 

I contact you because it is practically impossible for me since 2 days to connect to the Silver Server.

 

Yesterday it was really difficult with repeated disconnections (more than usual), I had to change my password to be able to connect.

But today it's impossible to log in, even if I change my password, nothing.

It's still extremely frustrating.

 

A solution please?

 

Sincerely, Guesh.

 

Hi @Guesh

 

I'm sorry for the inconvenience.

The servers were down due to technical difficulties. As that is an error on our end and that cause a crash of our servers, even changing password won't fix the issue.

The only thing you can do in those moments is wait that the server get restarted by one of our admins.

However, I would like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed.

 

Nevertheless you should now be able to log on again.

 

As the issue has been solved, i will now close the thread.

Have a wonderful day !