Amberleemoon Posted May 18, 2019 Share Posted May 18, 2019 I cant'to log in to Amberleethemoon my acoount did you guys delete it ? no It's on here please help me Link to comment https://pokemonrevolution.net/forum/topic/127632-i-cant-log-to-old-account-help/ Share on other sites More sharing options...
Administrator Shinohara Posted May 18, 2019 Administrator Share Posted May 18, 2019 I cant'to log in to Amberleethemoon my acoount did you guys delete it ? no It's on here please help me Hi @AmberleeMoon I'm sorry for the inconvenience. Could you please tell me what is the error that pop up/you experience when you try to log with Amberleethemoon ? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/127632-i-cant-log-to-old-account-help/#findComment-703292 Share on other sites More sharing options...
Amberleemoon Posted May 20, 2019 Author Share Posted May 20, 2019 ok first I get the: invalent user/pass then that user dosen't exist Link to comment https://pokemonrevolution.net/forum/topic/127632-i-cant-log-to-old-account-help/#findComment-704051 Share on other sites More sharing options...
Administrator Shinohara Posted May 20, 2019 Administrator Share Posted May 20, 2019 ok first I get the: invalent user/pass then that user dosen't exist Hi @AmberleeMoon I'm sorry for the inconvenience. Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue? It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well. Looking forward to your reply, have a wonderful day Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/127632-i-cant-log-to-old-account-help/#findComment-704162 Share on other sites More sharing options...
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