Jump to content

Recommended Posts

  • Administrator

I cant'to log in to Amberleethemoon my acoount did you guys delete it ? no It's on here please help me

 

Hi @AmberleeMoon

 

I'm sorry for the inconvenience.

Could you please tell me what is the error that pop up/you experience when you try to log with Amberleethemoon ?

 

Looking forward to your reply, have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

  • Administrator

ok first I get the: invalent user/pass then that user dosen't exist

 

Hi @AmberleeMoon

 

I'm sorry for the inconvenience.

Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue?

It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well.

 

Looking forward to your reply, have a wonderful day

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...