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Mukhtar

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Plz anyone help me

whenever I am trying to log in PRO It's not getting log in it's showing invalid username or password I have change my password so many times and try

 

Hi @Mukhtar

 

I'm sorry for the inconvenience.

It is possible that some character not allowed in your password is blocking you from accessing the game.

To solve that, could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue?

It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well.

 

Looking forward to your reply, have a wonderful day

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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Hi @Mukhtar

 

I'm sorry for the inconvenience.

It is possible that some character not allowed in your password is blocking you from accessing the game.

To solve that, could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue?

It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well.

 

Looking forward to your reply, have a wonderful day

Plz

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