OUT OF THE MAP

[Sweetsilph]

When I went to Janine's gym I was trapped outside the walls of the gym and I cant go back inside. Pls help, I cant play anymore:(

[Shinohara]

When I went to Janine's gym I was trapped outside the walls of the gym and I cant go back inside. Pls help, I cant play anymore:(

 

Hi @sweetsilph

 

I'm sorry for the inconvenience. Could you please try the following:

• Try Alt+Tab
  
• Use an Escape Rope
  
• Try battling another player and losing, this should bring you back to your last visited Pokecenter
  
• Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar
  
• Log out, and then back in
  
• Close the whole client and start PRO again
  

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

[Sweetsilph]

I already tried and nothing. I can not fight with another player because I'm in gym

[Shinohara]

I already tried and nothing. I can not fight with another player because I'm in gym

 

Hi @sweetsilph

 

I'm sorry for the inconvenience and the delay.

I would like to inform you that I've sent you to your last visited Pokécenter. Could you please check that and let me know if your issue has been solved?

 

Looking forward to your reply, have a wonderful day !