Deidaraa Posted June 3, 2019 Share Posted June 3, 2019 I've done everything, put it in another folder, delete it and download it again, I do not know what to do ... _______________________________________________________________________________________________________________________ • DEIDARAA • Look at those fools. They have no appreciation for art. You have to feel art. And true art...is an EXPLOSION! Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 5, 2019 Administrator Share Posted June 5, 2019 I've done everything, put it in another folder, delete it and download it again, I do not know what to do ... Hi @Deidaraa I'm sorry for the inconvenience. I would like to inform you first of all that all the files of PRO have to be all in the same folder without any other additional file not related to PRO. Please, try to extract everything in the correct folder and then try to run the game with admin privileges, could you please tell me what is the version of windows that you are running and what is the anvirus that you're using? After you have tried again the procedure, make sure to attach the patchererror.txt that you can find into your PROClient folder. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Deidaraa Posted June 5, 2019 Author Share Posted June 5, 2019 I already did this, I use avast, I deactivated it, I downloaded the latest framwork net and nothing, I did everything that you quoted and it did not workpatcherError.txt _______________________________________________________________________________________________________________________ • DEIDARAA • Look at those fools. They have no appreciation for art. You have to feel art. And true art...is an EXPLOSION! Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 8, 2019 Administrator Share Posted June 8, 2019 I already did this, I use avast, I deactivated it, I downloaded the latest framwork net and nothing, I did everything that you quoted and it did not work Hi @Deidaraa I'm sorry for the inconvenience. Unfortunately we have received many reports for what regard Avast blocking the application even if currently disabled. With that said, could you please try the following procedure: Delete all your PROClient files Totally uninstall AVAST from your PC (not only disable it temporarily but totally uninstall it) Totally disable your firewall Restart your PC Download the client from PRO CLIENT DOWNLOAD Extract the client in a folder where you will contain only PRO Files and that is not directly into your hard disk (you can place that folder into your documents or download folder) Run the application as Administrator Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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