Pokemanen Posted June 4, 2019 Share Posted June 4, 2019 Hello, I'm playing the game again after several months. But after several minutes/hours playing the connection dropped. After a few minutes i can login again. Since today i just can't login on the silver or gold server. Does anyone know what the problem is? No connection problems at home, only the game won't work. Thanks! Greetings 1 Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 7, 2019 Administrator Share Posted June 7, 2019 Hello, I'm playing the game again after several months. But after several minutes/hours playing the connection dropped. After a few minutes i can login again. Since today i just can't login on the silver or gold server. Does anyone know what the problem is? No connection problems at home, only the game won't work. Thanks! Greetings Hi @Pokemanen I would like to apologize for the inconvenience experienced and I will try to be as much transparent as possible and clear things for you. As you have stated above, we are recently having some issue with the stability of our servers that sometimes cause the disconnections of the players from the servers. We understand that disconnections can be frustrating as no one should ever experience a loss of their progress because that is sad, frustrating and block players from fully enjoying the game. We are doing our best to make the game better everyday. We bought a better server, reworked the whole script engine and reworking the battle system right now. Also, our current Developers are always working on the stability of the server analyzing each crash dump in order to understand what is causing them, why it's causing that, and to decrease those annoying crashes. In specific, the crashes are being caused by the script of the game, and not from the server itself, and that doesn't make things easy as it nearly impossible to prevent the server from crashing without re-writting the entire server code from scratch. However, our developers are working no-stop in order to fix the server to a point where it will be again playable as we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. Our developers are totally reworking the server code and there will be an update soon where python will be completely rei-mplemented in PRO and many, many other things in the server code as well, and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them in a fastest way. In addition to what said above, i would like to inform you that in the future our TOOLS will be updated as well in order to help us check things like shop-logs and other things that may be loss due to a crash and therefore help us to have solid proof where we can base refunds on in case someone should lose part of their progress. I know that this doesn't provide any solid answer to your questions and neither a fix as of now, but i wanted anyway to point out that we are working everyday to keep Pokémon Revolution Online updated with new contents/feature/release and to solve any possible issue, this because we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. Please, let me know if something is unclear or if you have any further questions and i will be more than happy to answer you and clear any possible doubt. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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