Pokemonmoon Posted June 7, 2019 Share Posted June 7, 2019 I can log in BBS normally, but reset the game password, the mailbox can not receive the mail. Please help me. Thank you very much! Link to comment https://pokemonrevolution.net/forum/topic/129440-the-email-to-reset-the-password-is-not-available/ Share on other sites More sharing options...
Pokemonmoon Posted June 7, 2019 Author Share Posted June 7, 2019 Login game prompt account password error,but can normally login forums... Link to comment https://pokemonrevolution.net/forum/topic/129440-the-email-to-reset-the-password-is-not-available/#findComment-712084 Share on other sites More sharing options...
Administrator Shinohara Posted June 10, 2019 Administrator Share Posted June 10, 2019 I can log in BBS normally, but reset the game password, the mailbox can not receive the mail. Please help me. Thank you very much! Hi @Pokemonmoon I'm sorry about the inconvenience. I would like to inform you that you can change your password from HERE . Please, Remember to check the junk mail and make sure to the email correctly. Also, take note that the email could take up to 30 minutes to be received. Also, using a different browser such as Firefox or Chrome could also help. If you should not receive the email yet, could you please try to repeat the same procedure from your smartphone please. In case you should receive the email, please remember to select an alphanumerical password (characters from A to Z and 0 to 9) in order to fix the "invalid username-password" issue. Let me know if you have been successful in solving your issue and if you have any other questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/129440-the-email-to-reset-the-password-is-not-available/#findComment-713250 Share on other sites More sharing options...
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