The client disappears

[Ciclopentano]

Hi. I have a problem. Each time you close the client, the access disappears. Every time I log in I have to unzip the file again from the download. I would like to know if this is a problem of the game. I do not know if I'll have to see, but when I enter I do not have a patch for this version

Edited June 12, 2019 by Ciclopentano

[Ciclopentano]

Hi. I have a problem. Each time you close the client, the access disappears. Every time I log in I have to unzip the file again from the download. I would like to know if this is a problem of the game. I do not know if I'll have to see, but when I enter I do not have a patch for this version

[Shinohara]

Hi. I have a problem. Each time you close the client, the access disappears. Every time I log in I have to unzip the file again from the download. I would like to know if this is a problem of the game. I do not know if I'll have to see, but when I enter I do not have a patch for this version

 

Hi @Ciclopentano

 

I'm sorry for the inconvenience.

I would like to inform you that this happen because your antivirus delete/remove the file thinking it is a virus/infection. However, don't worry, Pokemon Revolution Online doesn't contain any virus or infection.

In order to proceed and solve your issue you have two options:

• Add the folder where you are going to extract the client as an exception to your antivirus and firewall (e.g if you extract in documents you add documents as an exception)
  
• Uninstall your antivirus, which is not really recommended as it leaves your PC without protection, but sometimes it is necessary in order to fix the issue.
  

Could you please try the said procedures and see if one of them solves your issue?

Have a wonderful day !