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Kaeith

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My gold server character is stuck. Froze after catching a drilbur

 

Hi @Kaeith

 

I'm sorry for the inconvenience.

I would like to inform you that the issue that you have experienced is a glitch on server-side. This usually happen when the server lag or when the server is experiencing issues.

To fix that you just have to close your client, wait 5-10 minutes and then try to log again into the game and the problem should be fixed.

User already logged in

Unfortunately, this is a server-side glitch that can happen from time to time. Whenever this occurs, wait 10 minutes then try and log in a couple of times.

If waiting 10 minutes should not solve the issue, please make a thread in the GENERAL SUPPORT and we will assist you.

 

I hope the information given provided some clarification, please let me know if you have any further questions.

Have a wonderful day

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Please do not contact staff members for private support

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