When i bought the shiny magikarp mount it wasn't in my bag

When i bought the shiny magikarp mount it wasn't in my bag

 

Hi [uSER=1892440]@xBahamutx[/uSER]

 

I'm sorry for the inconvenience.

Are you sure that you have bought a Shiny Magikarp Mount and not a Shiny Magikarp Hat instead? I can see that you have/had a shiny magikarp hat, so you might get confused.

Also, did the server crash after you bought the mount or you were still online?

 

Looking forward to your reply, have a wonderful day !

Hi [uSER=1892440]@xBahamutx[/uSER]

 

I'm sorry for the inconvenience.

Are you sure that you have bought a Shiny Magikarp Mount and not a Shiny Magikarp Hat instead? I can see that you have/had a shiny magikarp hat, so you might get confused.

Also, did the server crash after you bought the mount or you were still online?

 

Looking forward to your reply, have a wonderful day !

Yes i was buying the shiny magikarp mount when i i had 100c

Yes i was buying the shiny magikarp mount when i i had 100c

 

Hi [uSER=1892440]@xBahamutx[/uSER]

 

I'm sorry for the inconvenience.

I would like to inform you that days ago there was a bug due on our end where players could see where they had 100 coins but it was just a visual bug.

Therefore, even if you could see 100 Coins, you had not them and therefore could not use them.

The Shiny Magikarp Mount doesn't appear in your inventory exactly because the 100 coins were just a visual bug and therefore you had not enough coins to buy it.

I'm sorry to disappoint you but I hope you can understand.

 

Please, let me know if you have any further questions.

Have a wonderful day !