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Cant seem to login to my account.

Beaches
in Resolved General Support

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so when i use my username and password on the client launcher it doesn't allow me to log in to silver or gold (can't remember which I have my account on)

 

 

need help figuring this out please <3

so when i use my username and password on the client launcher it doesn't allow me to log in to silver or gold (can't remember which I have my account on)

need help figuring this out please :RowletHeart:

Hello @Beaches,

 

I'm sorry for the inconvenience.

 

I can see that you merged your account correctly and the main silver you picked is silver.

This problem is normally caused due to your password.

You will need to reset your password in the DASHBOARD, please ensure that it is alphanumerical (characters from a to z and from 0 to 9).

 

Let me know if it fixed your problem

 

Kind regards.

Contrary

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