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Missing Level 60 Raichu


Heiying31

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My level 60 Raichu went missing after I revived 2 Kabutos. I could not find it in my PC box either, is this supposed to happen? If it helps, I'm on the Gold server.

 

Hi @Heiying31

 

I'm sorry for the inconvenience.

After checking your account it seems like you have traded the Raichu to an NPC, for example the one in Cinnabar near the fossil reviver.

Unfortunately, we are not able to recover your Raichu as that is not a bug and you have many ways to deny the trade once you talk to the NPC. The first when he ask if you are really intending to trade your Raichu, and the 2nd when you choose your Pokémon.

Therefore, as you have accepted in both those two steps to trade your Raichu, we are not able to recover it for you as it would be unfair to all the others players that accepted the loss of their Pokémon once traded to any NPC if we would recover your Pokémon and not their.

 

I'm sorry to disappoint you but i hope you can understand, please let me know if something is unclear and if you have any further questions.

Have a wonderful day !

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Please do not contact staff members for private support

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