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lost pokemon


Lukhu

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i lent out my pokemon on a 1 hour timer yesterday and haven't received them back

 

Hi Lukhu,

 

Can you please tell me which pokemon it was you loaned out? Also please note that staff are all volunteers, which means we do this in our spare time and may not reply as quickly as you may like and for this reason we allow people to bump their thread every 24 hours if they do not get a reply, so please, next time leave it 24 hours before bumping your thread.

width=695px

https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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Sceptile gengar charizard salamence. Silver server

 

Hi Lukhu, according to our logs you received this four Pokemon back just over an hour after you loaned them out, when you receive a loaned Pokemon back it goes into the last slot of your storage. Can you please check your storage, including using the search function, to check if they were actually returned like our record shows. If you do not have the Pokemon I will look deeper into this to see why you do not have them dude.

width=695px

https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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i already tried this they're not there

 

Hi dude, while the trade logs show that they are returned I've looked into the pokemon and they are indeed still on the other person's account. I have passed this to the developers for them to transfer them back to you account. I will let you know when it is done.

width=695px

https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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i already tried this they're not there

 

Hi Lukhu, the developers have returned your pokemon to you, they will be in your storage now.

width=695px

https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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