I login in after long time but it seen in have to start from kanto again last time I have complete hoenn my pokemon and item seen to be fine but all badges are gone

I login in after long time but it seen in have to start from kanto again last time I have complete hoenn my pokemon and item seen to be fine but all badges are gone

 

Hi usernamesagar, I'm sorry for the inconvnenience you've experienced. From what I can see is that you recently merged your old blue and red accounts. What I'm guessing you've done is selected red as your main server of which you had no progress on instead of blue. This means that you would have received all the items and pokemon you had on blue server but none of the game progression including the gym badges. What we can do is to unmerge your account seeing as you have not made any trades in Silver server so that you can remerge them and select blue as your main server so that you can get the story progression you had. Please note that if you make a trade on silver server before the unmerge is completed it will stop the unmerge and you'll be stuck with the account how it is.

 

Would you like us to do that for you?

Yes....plz unmerge my account but does that mean I cannot use trade for while in sliver server.....

Yes....plz unmerge my account but does that mean I cannot use trade for while in sliver server.....

 

Ok dude, I will unmerge your account soon and will post here when it is done. You will be able to trade after the unmerge, it is just before the unmerge that you cannot as we cannot unmerge accounts if they've done a trade on the server.

Ok...thank will be waiting for your post

Ok...thank will be waiting for your post

 

Hi dude, I have unmerged your account for you. You can now go into your dashboard and merge the accounts again. Please be sure to select blue as your main server and double check it before confirming the merge. If you have any more problems with it please let me know.