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Bike gone on merge


Wofelita

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Hello guys, good morning :D

 

Last time I've played PRO as long ago, i think 1/2 years ? I don't remember correctly =O

So, I've merged the account and I noticed something odd:

 

- I still hadn't won the E4 ( But i've already solved it :D)

- My bike is gone

 

I've talked with PreHax | Qeight, and initially he said I didn't had bike nor bike voucher before, but I asked for him to look up on both old servers, and he said that he found it on Red server, and also asked me to open this thread talking about it;

 

That's it, i might have lost more stuff, but the bike is the biggest one =O;

 

Can I please get it back?:PikaLurk:

 

Thanks for the attention!

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Hello guys, good morning :D

 

Last time I've played PRO as long ago, i think 1/2 years ? I don't remember correctly =O

So, I've merged the account and I noticed something odd:

 

- I still hadn't won the E4 ( But i've already solved it :D)

- My bike is gone

 

I've talked with PreHax | Qeight, and initially he said I didn't had bike nor bike voucher before, but I asked for him to look up on both old servers, and he said that he found it on Red server, and also asked me to open this thread talking about it;

 

That's it, i might have lost more stuff, but the bike is the biggest one =O;

 

Can I please get it back?:PikaLurk:

 

Thanks for the attention!

 

Hi Wofelita, I'm sorry for the inconvenience you've experienced with this. When you merge accounts you get all the pokemon, items (not including special items like bike), money and coins from both servers but the game progress including special items like bike you will only get from the server you picked as your main. As you do not have the bike on silver and blue but you did on red server (of which I can clearly see upon looking) I can only assume that you accidentally selected blue as your main server when you merged them.

 

There is a way to fix this. You can either continue playing as you have been, I see you've become Kanto champ so I assume you've been playing but you will not have the bike and will need to do the quest to get it again. The second option is that I can unmerge your account and you can then merge it again and select red as your main server so that you are able to get the bike, the downside to this is that you will lose the progress you've made on silver since the merge. Please also be aware that we can only do a unmerge for accounts that haven't done any trades on silver server (of which you are one) and if you do make a trade before the unmerge is done then it will not happen.

 

The choice is up to you dude. Please let me know which you would like to do and if you choose the unmerge I will make it happen (as long as the no trade requirement is kept to).

width=695px

https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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Wow, nice to know! And I thought that i choose the correct server haha, i havent played much tho, so I would like to unmerge it :+1:

 

Just to confirm, I should chose the `red` as the main server right?

 

Thanks again!

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Wow, nice to know! And I thought that i choose the correct server haha, i havent played much tho, so I would like to unmerge it :+1:

 

Just to confirm, I should chose the `red` as the main server right?

 

Thanks again!

 

Hi dude, I have unmerged the account for you.

 

When you do the merge you need to choose red as your main server to get the bike on silver.

 

If you have any other problems let me know and I will do my best to help.

width=695px

https://cdn.discordapp.com/attachments/603057999732408362/603058305597833240/travok.png[/img]

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem.

All unsolicited message will be ignored for the above reason.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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