stop bug

[Savage7]

the server bug evrytime now i beat the e4 and the server kick me out resolve!!!!!!!

[Contrary]

the server bug evrytime now i beat the e4 and the server kick me out resolve!!!!!!!

 

Hello @savage7,

 

I am sorry for the inconvenience.

 

I can't make up if your progress rolled back, because of the server crash. Unfortunately if it did, it is impossible for us to restore your lost progress. This due to players who accepted their loss in the past, it would be unfair to refund it now because we didn't refund them aswell.

Some times when the game crashes/stuck, you might lose some of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a Rollback. We are so sorry for your case, however, further action can not be taken for it.

 

I agree that the server causes some issues at times, but I can guarantee you this is reduced the last week and will reduce more in the future. Developers are already working on solving these server issues, but unfortunately it is not really easy and it can take up some time before they are solved.

 

I hope I informed you well on the matter.

Have a good day!

 

Kind regards, Contrary