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I can't login on my account.

Quavez
in Resolved General Support

Featured Replies

So I wanted to login on my account and I tried changing my password, But I still can't join in game, but I can still login on the forums.

 

What do I do ?

 

Kind regards, Quavez

So I wanted to login on my account and I tried changing my password, But I still can't join in game, but I can still login on the forums.

 

What do I do ?

 

Kind regards, Quavez

 

Hello @Quavez.

 

I am sorry for the inconvenience.

Could you let me know what error you are receiving when trying to log in to the game?

 

Looking forward to your reply.

Kind regards, Livana.

[CENTER][IMG]https://i.ibb.co/7WTk06f/ezgif-1-99c8047e4ad8.gif[/IMG] [COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/general-support.35/']General Support[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://discordapp.com/invite/98pMNxq']PRO Discord[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/game-guide.13/']Game Guide's[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://pokemonrevolution.net/forum/index.php?forums/mapping-bugs.28/']Mapping Bugs[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/pro-rules.188/']Rules[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR] [COLOR=rgb(255, 105, 180)]Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be eaten by dementors[/COLOR][/CENTER]
  • Author

Hi!

 

When I login I just get the password/username incorrect.

But I'm very sure it's correct

Hi!

 

When I login I just get the password/username incorrect.

But I'm very sure it's correct

 

Hello @Quavez,

 

Could you please change your password Here, making sure the password is a alphanumerical (characters from a to z and from 0 to 9).

 

Please let me know if this helps.

 

Have a wonderful day.

Kind regards, Livana.

[CENTER][IMG]https://i.ibb.co/7WTk06f/ezgif-1-99c8047e4ad8.gif[/IMG] [COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/general-support.35/']General Support[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://discordapp.com/invite/98pMNxq']PRO Discord[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/game-guide.13/']Game Guide's[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://pokemonrevolution.net/forum/index.php?forums/mapping-bugs.28/']Mapping Bugs[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/pro-rules.188/']Rules[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR] [COLOR=rgb(255, 105, 180)]Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be eaten by dementors[/COLOR][/CENTER]
    • Like 1
    • Author

    Hello,

     

    It worked thank you so much!!

    It didn't work before, I might've done something wrong before.

     

    Thx for the fast answers <3

    Hello @Quavez,

     

    Could you please change your password Here, making sure the password is a alphanumerical (characters from a to z and from 0 to 9).

     

    Please let me know if this helps.

     

    Have a wonderful day.

    Kind regards, Livana.

    it still dont worked for me :(

    the password reset is not working for me it just say this username does not exist

    Hello,

     

    It worked thank you so much!!

    It didn't work before, I might've done something wrong before.

     

    Thx for the fast answers :RowletHeart:

     

    Hello @Quavez ,

     

    I am glad to hear this helped your situation

     

    Have a wonderful day.

    Kind regards, Livana

    [CENTER][IMG]https://i.ibb.co/7WTk06f/ezgif-1-99c8047e4ad8.gif[/IMG] [COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/general-support.35/']General Support[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://discordapp.com/invite/98pMNxq']PRO Discord[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/game-guide.13/']Game Guide's[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://pokemonrevolution.net/forum/index.php?forums/mapping-bugs.28/']Mapping Bugs[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/pro-rules.188/']Rules[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR] [COLOR=rgb(255, 105, 180)]Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be eaten by dementors[/COLOR][/CENTER]

    it still dont worked for me :(

     

    Hello @yeyyay,

     

    Could you please make your own thread and i can help you over there :)

     

    As this has been resolved i will now lock this thread.

     

    Kind regards, Livana.

    [CENTER][IMG]https://i.ibb.co/7WTk06f/ezgif-1-99c8047e4ad8.gif[/IMG] [COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/general-support.35/']General Support[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://discordapp.com/invite/98pMNxq']PRO Discord[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/game-guide.13/']Game Guide's[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://pokemonrevolution.net/forum/index.php?forums/mapping-bugs.28/']Mapping Bugs[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/pro-rules.188/']Rules[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR] [COLOR=rgb(255, 105, 180)]Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be eaten by dementors[/COLOR][/CENTER]
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