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Cant change my password


Boryszyga

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Hello, I want to change my password in order to play the freakin game but I cant.

 

Forgot password > go to email, I receive the mail immediately, click the LINK on it > Type my new password > accept > "token has expired"

 

I tried to do the reset on chrome, Firefox, edge, opera, Explorer and even at phone and none is working.. :D before every try to change my password I delete previous mails because I found post on forum that this may help :D now Im posting here because someone on discord sent me here, hope to get help :D

Cheers :)

Zrzutekranu_2019-08-03-08-36-03-944.thumb.jpeg.0574c8dfd632af234a27c82e060d8b96.jpeg

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Hello, I want to change my password in order to play the freakin game but I cant.

 

Forgot password > go to email, I receive the mail immediately, click the LINK on it > Type my new password > accept > "token has expired"

 

I tried to do the reset on chrome, Firefox, edge, opera, Explorer and even at phone and none is working.. :D before every try to change my password I delete previous mails because I found post on forum that this may help :D now Im posting here because someone on discord sent me here, hope to get help :D

Cheers :)

Greetings, @BorysZyga

 

Sorry for the inconvenience.

The issue of token has expired is because you have requested 2 change of passwords and you opened the old one. I would like sugest you do it through this FORGOT PASSWORD.

 

Please, do not hesitate in ask if you have more doubts, i will be glad to help you.

Have a great day.

Nezuko

Nezuko.png

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Greetings, @BorysZyga

 

Sorry for the inconvenience.

The issue of token has expired is because you have requested 2 change of passwords and you opened the old one. I would like sugest you do it through this FORGOT PASSWORD.

 

Please, do not hesitate in ask if you have more doubts, i will be glad to help you.

Have a great day.

Nezuko

Thanks for trying, but it's still the same :D I have deleted all emails regarding password change and did new "forgot password" but the issue is still the same :)

I have even tried to reset password on this account, which I made to connect with forum and on this account is same problem, token expired, really don't know what's going on :D

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I have the same problem, I have not been able to connect for 3 days because of that and I just tried again from the link they said and nothing

Not cool, thankfully I am still playing because I've logged in on PC and saved password, So I can login anytime even if I dont know the password XD just wanted to play on phone too So the problem came up :( but I hope they will do something with it, like change it manually or anything :P

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Thanks for trying, but it's still the same :D I have deleted all emails regarding password change and did new "forgot password" but the issue is still the same :)

I have even tried to reset password on this account, which I made to connect with forum and on this account is same problem, token expired, really don't know what's going on :D

Not cool, thankfully I am still playing because I've logged in on PC and saved password, So I can login anytime even if I dont know the password XD just wanted to play on phone too So the problem came up :( but I hope they will do something with it, like change it manually or anything :P

Greetings, @BorysZyga

 

Sorry for the inconvenience.

I would like suggest you use the link i gave you above with your smartphone or a different browser, for some reason usually works doing that.

 

Please, do not hesitate in ask if you have more doubts, i will be glad to help you.

Have a great day.

Nezuko

Nezuko.png

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Greetings, @BorysZyga

 

Sorry for the inconvenience.

I would like suggest you use the link i gave you above with your smartphone or a different browser, for some reason usually works doing that.

 

Please, do not hesitate in ask if you have more doubts, i will be glad to help you.

Have a great day.

Nezuko

Good night, I used the link you suggested to use and it still doesn't work, I don't know what to do to recover the password. :(

Yeah, I used it on every browser and on phone :D problem is more complicated I guess

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