resolved Problem with Change Password.

[Aweze]

Hello, good night.

 

I miss my password, and i try change this. But when i put a new password and submit, this msg appear "Your token expired"

 

i Just try delete e-mails, but i don't have lucky :/

[Livana]

Hello, good night.

 

I miss my password, and i try change this. But when i put a new password and submit, this msg appear "Your token expired"

 

i Just try delete e-mails, but i don't have lucky :/

[ATTACH type=full" alt="98980]98980[/ATTACH]

 

Hello @aweze,

 

I am sorry for the inconvenience caused.

 

Could you please try using the reset link below via a smartphone, different browser and or using incognito mode.

PASSWORD RESET LINK

 

Please note that password reset links expire after 4 hours.

 

Please let me know if this helps or not.

Looking forward to your reply.

Kind regards, Livana.

[Aweze]

I try in Mozilla using incognito mode, but the same msg appear "your yoken expired", i think it bug because many request.

[Aweze]

Hello @aweze,

 

I am sorry for the inconvenience caused.

 

Could you please try using the reset link below via a smartphone, different browser and or using incognito mode.

PASSWORD RESET LINK

 

Please note that password reset links expire after 4 hours.

 

Please let me know if this helps or not.

Looking forward to your reply.

Kind regards, Livana.

 

i try in my smartphone and I got it, thank you *--*

Edited August 11, 2019 by aweze

[Livana]

i try in my smartphone and I got it, thank you *--*

Hello @aweze,

 

I am happy to hear this has solved your problem!

 

As this has been solved I will now lock this thread.

 

Have a lovely day.

Kind regards, Livana.