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I start playing and few minutes later game crushed. İ tried everything in this link: https://pokemonrevolution.net/forum/topic/12212-url

i read and try everything link: https://pokemonrevolution.net/forum/index.php?threads/▶︎-read-this-before-making-a-support-topic-◀︎.28250/

 

crush still continue

 

Hello @kabolt,

 

I am sorry for the inconvenience caused.

Could you please let me know what sort of device you are trying to connect with.

 

Looking forward to your reply.

Kind regards, Livana.

[CENTER][IMG]https://i.ibb.co/7WTk06f/ezgif-1-99c8047e4ad8.gif[/IMG] [COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/general-support.35/']General Support[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://discordapp.com/invite/98pMNxq']PRO Discord[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/game-guide.13/']Game Guide's[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://pokemonrevolution.net/forum/index.php?forums/mapping-bugs.28/']Mapping Bugs[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/pro-rules.188/']Rules[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR] [COLOR=rgb(255, 105, 180)]Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be eaten by dementors[/COLOR][/CENTER]

Hi @Livana

lenovo ideapad 500-15isk

windows 10

 

Hello @kabolt.

 

Could you please let me know what sort of crash you are experiencing.

 

Connection crash, that logs you out and you are bought back to the login page or if the client crashes and the app closes completely.

Are you receiving any errors when this happens also?

 

Looking forward to your reply.

Kind regards, Livana.

[CENTER][IMG]https://i.ibb.co/7WTk06f/ezgif-1-99c8047e4ad8.gif[/IMG] [COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/general-support.35/']General Support[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://discordapp.com/invite/98pMNxq']PRO Discord[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/game-guide.13/']Game Guide's[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://pokemonrevolution.net/forum/index.php?forums/mapping-bugs.28/']Mapping Bugs[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/pro-rules.188/']Rules[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR] [COLOR=rgb(255, 105, 180)]Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be eaten by dementors[/COLOR][/CENTER]

i dont know where is log file. client crashes after unity crash handler works and the app closes completely. İ dont think its about graphics , because sometimes game crashes when triying to open new window like battle, but sometimes i log in and see it didnt send me pokecenter means battle window ist opened before and i didnt talk others. and i have to say crush never happened when i didnt do anything.

 

Before i formatted my pc, i had same problem, i cant play months. After bios update cames out , i installed and problem fixed. But i had to format and same problem cames out.

Now bios is latest version

Edited by kabolt

i dont know where is log file. client crashes after unity crash handler works and the app closes completely. İ dont think its about graphics , because sometimes game crashes when triying to open new window like battle, but sometimes i log in and see it didnt send me pokecenter means battle window ist opened before and i didnt talk others. and i have to say crush never happened when i didnt do anything.

 

Before i formatted my pc, i had same problem, i cant play months. After bios update cames out , i installed and problem fixed. But i had to format and same problem cames out.

Now bios is latest version

 

Hello @kabolt,

 

I'm sorry for the inconvenience caused.

 

Could you please check to make sure your PC drivers are updated and to make sure you have the latest net framework version installed.

If that does not help, could you please try uninstalling the game and reinstalling.

 

Please let me know if the above helps.

 

Kind regards, Livana.

[CENTER][IMG]https://i.ibb.co/7WTk06f/ezgif-1-99c8047e4ad8.gif[/IMG] [COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/general-support.35/']General Support[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://discordapp.com/invite/98pMNxq']PRO Discord[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/game-guide.13/']Game Guide's[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://pokemonrevolution.net/forum/index.php?forums/mapping-bugs.28/']Mapping Bugs[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR][COLOR=rgb(85, 57, 130)] [URL='https://www.pokemonrevolution.net/forum/index.php?forums/pro-rules.188/']Rules[/URL] [/COLOR][COLOR=rgb(255, 20, 147)]♡[/COLOR] [COLOR=rgb(255, 105, 180)]Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be eaten by dementors[/COLOR][/CENTER]

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