Amoavanessa Posted August 20, 2019 Share Posted August 20, 2019 he vuelto a jugar tras un año pero al reactivar mi cuenta de los anteriores servidores a estos me he dado cuenta de que mis pokemon habian desaparecido y que tampoco tenia objetos. ademas se me ha buggeado al entrar en el laboratorio de oak porque detecta que no tengo pokemon y no me deja salir pero tampoco me deja hablar con el profesor de nuevo porque ya cogi un pokemon en su momento. Hello i returned to pro after a year but when i merged my account it has no pokes or items, when i enter into grass i appear into a pokemon center. tried to go to professor oak lab and then it bugged and cant speak to him or go out. Link to comment Share on other sites More sharing options...
Nezuko Posted August 20, 2019 Share Posted August 20, 2019 he vuelto a jugar tras un año pero al reactivar mi cuenta de los anteriores servidores a estos me he dado cuenta de que mis pokemon habian desaparecido y que tampoco tenia objetos. ademas se me ha buggeado al entrar en el laboratorio de oak porque detecta que no tengo pokemon y no me deja salir pero tampoco me deja hablar con el profesor de nuevo porque ya cogi un pokemon en su momento. Greetings, @AmoAVanessa Sorry for the inconvenience. Your account didnt get bugged or something, what happened to your account was in the last server wipe of Red Server, this happened to make the servers more stable, and for that the staff decided to delete the accounts with more than 1 year of inactivity, and less than 10 hours. The only thing we can offer you to be able to play would be reset your account. I would like to know if you accept this reset to be able to play again in that account. i will be waitting your response. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day. Nezuko Link to comment Share on other sites More sharing options...
Amoavanessa Posted August 20, 2019 Author Share Posted August 20, 2019 i have no problem with the reset but i want to keep my coins. will i loose them if i reset it? Hello i returned to pro after a year but when i merged my account it has no pokes or items, when i enter into grass i appear into a pokemon center. tried to go to professor oak lab and then it bugged and cant speak to him or go out. Link to comment Share on other sites More sharing options...
Nezuko Posted August 21, 2019 Share Posted August 21, 2019 i have no problem with the reset but i want to keep my coins. will i loose them if i reset it? Greetings, @AmoAVanessa Sorry for the inconvenience. I would like inform you that your account has been succesfully reseted, and regarding your question of above no, you dont lose your coins. So after this reset you would have 120 coins, can you have a look and tell me if everything is okey? I will be waitting your response. have a great day. Nezuko Link to comment Share on other sites More sharing options...
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