Arturo1007 Posted February 8, 2016 Share Posted February 8, 2016 PRO Username: Arturo1007 Do you have active membership?: No Your knowledge about PRO: Advanced Knowledge What have you done before the problem was there? just he played normal and from one day to another I could not access my account What have you already tried to solve the problem? try to change my password, entering with other accounts but nothing and could access my account Description and Message what happens is that when entering the game tells me I'm stuck on the server (this not only happens with this account, I create new account and follow the same ) I go to page PRO and says This Account is not banned :). help (I am sorry, I do not speak much English) Link to comment https://pokemonrevolution.net/forum/topic/13605-i-can-not-access-my-account-bug/ Share on other sites More sharing options...
Lafleur Posted February 8, 2016 Share Posted February 8, 2016 does the message "user already logged in" appear? if so your account might be deadlocked. try to register a new account and look if you can login in with that, to clerify the situation. report back, please All credit to Jaszie for creating the signature. Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks. Link to comment https://pokemonrevolution.net/forum/topic/13605-i-can-not-access-my-account-bug/#findComment-104829 Share on other sites More sharing options...
Arturo1007 Posted February 8, 2016 Author Share Posted February 8, 2016 the message that appears to me is you have been banned from pro - and the forum says I'm not locked Link to comment https://pokemonrevolution.net/forum/topic/13605-i-can-not-access-my-account-bug/#findComment-104830 Share on other sites More sharing options...
Arturo1007 Posted February 8, 2016 Author Share Posted February 8, 2016 and also can not go to another account tells me the same Link to comment https://pokemonrevolution.net/forum/topic/13605-i-can-not-access-my-account-bug/#findComment-104831 Share on other sites More sharing options...
Lafleur Posted February 8, 2016 Share Posted February 8, 2016 I see, your ip is probably banned, try to reset your router. that should reset the ip aswell. All credit to Jaszie for creating the signature. Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks. Link to comment https://pokemonrevolution.net/forum/topic/13605-i-can-not-access-my-account-bug/#findComment-104832 Share on other sites More sharing options...
Recommended Posts