i don't know what i do but i lost all my progress, i was playing 1 year ago, now i back i was configurating my dashboard to play and when i start the app i start from the beggening, i remember i was playing in red server i think. Please help me.

i don't know what i do but i lost all my progress, i was playing 1 year ago, now i back i was configurating my dashboard to play and when i start the app i start from the beggening, i remember i was playing in red server i think. Please help me.

 

Hi, @Shaitan1207.

 

As a short reminder, red and blue server merged into silver and yellow server changed its name to gold.

 

I have checked your account and found that you had made a mistake while merging.

You selected blue as your main game progress, while your main was red.

 

We unmerged your account, so you can merge your accounts again picking red server as your main this time.

Can you reply me back if your problems have been solved?

 

I'll be looking forward for your reply.

Have a nice day.

 

Kind regards, HappyMango.

Hi, @Shaitan1207.

 

As a short reminder, red and blue server merged into silver and yellow server changed its name to gold.

 

I have checked your account and found that you had made a mistake while merging.

You selected blue as your main game progress, while your main was red.

 

We unmerged your account, so you can merge your accounts again picking red server as your main this time.

Can you reply me back if your problems have been solved?

 

I'll be looking forward for your reply.

Have a nice day.

 

Kind regards, HappyMango.

 

All my things and pokemons are back, thank you very much, I love you!

All my things and pokemons are back, thank you very much, I love you!

 

I'm really glad that your problem have been solved.

I'll be now closing the thread.

Have a nice day.