Fermax Posted October 2, 2019 Share Posted October 2, 2019 Hoy cambian su contraseña. No puedo entrar Link to comment Share on other sites More sharing options...
Fermax Posted October 7, 2019 Author Share Posted October 7, 2019 confirmó que solo es mi cuenta y no mi dispositivo. Link to comment Share on other sites More sharing options...
Happymango Posted October 7, 2019 Share Posted October 7, 2019 confirmó que solo es mi cuenta y no mi dispositivo. Hi, @Fermax I'm sorry for the late reply. Can you please try changing your password here, ensuring that it is in an alphanumerical order? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Fermax Posted October 7, 2019 Author Share Posted October 7, 2019 still not working Link to comment Share on other sites More sharing options...
Happymango Posted October 8, 2019 Share Posted October 8, 2019 still not working Is it possible for you to explain your problem with more details? Screenshots will help me solve the problem much better. I'll be waiting for your reply. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Fermax Posted October 8, 2019 Author Share Posted October 8, 2019 Yo desistale. Limpia mi dispositivo. Lo entiendo. Lo probé en mi pc. Un amigo entró sin problemas. Estoy seguro de que es solo mi cuenta. Link to comment Share on other sites More sharing options...
Fermax Posted October 8, 2019 Author Share Posted October 8, 2019 Link to comment Share on other sites More sharing options...
Happymango Posted October 9, 2019 Share Posted October 9, 2019 [ATTACH type=full" alt="Screenshot_20191008-104232.png]108193[/ATTACH] Can you please try the following procedures in exact order and tell me if your problems have been solved? 1. Disable the anti-virus program temporarily 2. Delete all the past PRO clients and folders including the temporary files and the trashbin 3. Re-download the client from this link. 4. Try to run the game while having the anti-virus disabled I'll be waiting for your call. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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