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If you can help please

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Good morning ,i went to release a pokemon that came bad and i released my mew lvl 30 and Dit not record id because my internet crashed can you help me?

Good morning ,i went to release a pokemon that came bad and i released my mew lvl 30 and Dit not record id because my internet crashed can you help me?

 

Hi @kuanlord115

 

I'm sorry for the inconvenience.

Could you please tell me when did you catch Mew? Is it possible that you have released it instant after having caught it or some minute after that?

 

Looking forward to your reply, have a wonderful day !

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  • Author

I think it was last week,and i gave the wrong release a froakie if im not mistaken ,Then i released the mew and i e as very sad:(

  • Author

If you can help me get over my mew i thank you so much te is one of my favorite pokemons

If you can help me get over my mew i thank you so much te is one of my favorite pokemons

 

Hi [uSER=1862727]@kauanlord115[/uSER]

 

I'm sorry for the inconvenience.

What I am asking you is that if you have released Mew some minute after having caught that. This because we are not able to find it and it's possible that you have released it while it had no ID.

Could you please clarify that?

 

Looking forward to your reply, have a wonderful day !

image.gif

 

Hi?

 

Hi [uSER=1862727]@kauanlord115[/uSER]

 

I'm sorry for the inconvenience.

I would like to inform you that once you encounter a Pokémon, the ID, which is the thing that tell us that the Pokémon has been saved in our database, is obtained only once the Pokémon has been caught and in two possible ways:

  • Waiting some minute after the Pokémon has been caught (generally the time necessary to obtain an ID is around 3-5 minutes)
  • Relog, as relogging automatically force save your progress and therefore help you to avoid, or minimize, your losses.

With that said, i regret to inform you that, as you had just caught Mew, and therefore it had not obtained an ID yet, we are not able to recover it for you as Pokémon without ID do not appear on our database.

 

Therefore, if you would like to have another chance to catch Mew, you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley.

You can check our guide to see how to reach him : TRAINER VALLEY GUIDE

 

I'm sorry to disappoint you but i hope you can understand.

Let me know if something is unclear and if you have any further questions, have a wonderful day !

image.gif

 

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