I lost my pokemon :(

[Feliximanuel]

Today i catch a pink poke and i get notification its rare pokemon, so i catch that and because my line up is full that poke can i see side of my laptop. When i want see my pink poke in pc, that poke was dissapear. I cant find my pink poke. So what should i do? :(

[Shinohara]

Today i catch a pink poke and i get notification its rare pokemon, so i catch that and because my line up is full that poke can i see side of my laptop. When i want see my pink poke in pc, that poke was dissapear. I cant find my pink poke. So what should i do? :([ATTACH type=full" alt="IMG-20191017-WA0058.jpg]109409[/ATTACH]

 

Hi @Feliximanuel

 

I'm sorry for the inconvenience.

Unfortunately, I was not able to find the Pokémon in our Database. This might simply be caused by the fact that you might have released the Pokémon from your PC before it obtaining any ID, this because Pokémon without an ID do not appear on our Database.

 

If around 5 minutes would have passed or you would have even disconnected, the pokemon would have been automatically forced saved. This means that the only thing that could have happened is simply you releasing the pokemon, even unintentionally, when it had not obtained any ID.

As said before, unfortunately Pokémon without any ID do not appear in our database, which makes impossible for us to provide any kind of help in this situation.

 

I'm sorry to disappoint you but I hope you can understand that, since Pokémon without an ID do not appear on our database, we are not able to do much.

Please, let me know if you have any further questions about it.

 

Have a wonderful day !