With my friend we just merged our account to Gold but now, we want to reset our adventures, so we goes on Silver but... We just recreate our avatar then we were with our golds server pokemon, you can see on screenshot there we have the same pokemon on both. Can you help us ?

our usernarmes : silver6291 , xegeul

With my friend we just merged our account to Gold but now, we want to reset our adventures, so we goes on Silver but... We just recreate our avatar then we were with our golds server pokemon, you can see on screenshot there we have the same pokemon on both. Can you help us ?

our usernarmes : silver6291 , xegeul

Greetings, @silver6291

Sorry for the inconvenience.

If you would like a reset of account you can make a request in the following THREAD, but remember this is till tomorrow 3rd of november.

If you dont meet the requirements you can make a new account to restart the same, you can have up to 4 accounts per person. But remember to dont make that account with the same email as this account.

 

I hope this have clarified your doubts.

Have a great day,

Nezuko