Aciidburn Posted October 26, 2019 Share Posted October 26, 2019 So i have not played in some time, i have come back to my account being in a sort of mess. For starters, when i last logged off i was in the sinnoh region about to attempt the elite four, but logging in i am now back in pallet town. my badge progress has been completely reset but my cash seems to have remained the same. i have no way of withdrawing or depositing pokemon when i'm at the centre in viridian city. my entire pc seems the same pokemon i had before i stopped playing also. https://gyazo.com/355d2b9421b1bb2ad3dbec3839fe83bd upon looking again there also seems to be some clothing items i got from donating that have disappeared also, team magma and team aqua Link to comment Share on other sites More sharing options...
Aciidburn Posted October 26, 2019 Author Share Posted October 26, 2019 i might have possibly merged the wrong colour server when i was on the account merge thing, merged red but thinking i might have been on blue. Link to comment Share on other sites More sharing options...
Aciidburn Posted October 26, 2019 Author Share Posted October 26, 2019 i've also got 2 30 day ms token on the gold server with 0 progress on it Link to comment Share on other sites More sharing options...
Happymango Posted October 26, 2019 Share Posted October 26, 2019 i've also got 2 30 day ms token on the gold server with 0 progress on it Hi, @Accidburn. I'm sorry for the inconvenience. Note that red and blue server now merged as silver server and yellow server changed its name to gold server. I have checked your account's database and found out that you played mainly on red server. I also checked that you have merged your accounts, but recently logged into both silver and gold server. Is the problem that you written above from silver server, I'm checking since you might have misunderstood your main servers. (Your main server should be silver not gold) I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Krispi Posted October 26, 2019 Share Posted October 26, 2019 Heya! i can help with some information as not sure when acid will be back (am a mate of his) we played together a lot back in the past myself finishing sinnoh and him quitting the first time when he got to the elite four, i returned not to long ago and convinced him to return to play, when he sync his account with silver server he has lost all his badges up to sinnoh elite four, has been ported back to pallet town, his main team pokemon have been replaced with some other pokemon but his storage in the PC is correct. Seems like his progress he has made has all been lost, he can't use any pokemon as they are region locked to kanto though he is in kanto. Feel like its sync the wrong data from both servers so like his progress from the other server over his main progress but he has retained the correct money and storage pokemon Thanks for your time Link to comment Share on other sites More sharing options...
Aciidburn Posted October 26, 2019 Author Share Posted October 26, 2019 As Krist has said, yeah, i'm supposed to be in sinnoh, but i lost all badge progress and my pokemon available in the pc are locked to johto, but i cannot withdraw any of them Link to comment Share on other sites More sharing options...
Aciidburn Posted October 26, 2019 Author Share Posted October 26, 2019 But the issue I'm having is on the silver server Link to comment Share on other sites More sharing options...
Aciidburn Posted October 27, 2019 Author Share Posted October 27, 2019 Still unable to play on my account, would it be possible to get an ETA on getting this issue fixed? Link to comment Share on other sites More sharing options...
Aciidburn Posted October 27, 2019 Author Share Posted October 27, 2019 bump Link to comment Share on other sites More sharing options...
Developer Shaolan Posted October 27, 2019 Developer Share Posted October 27, 2019 Hey @Aciidburn I'm sorry for the inconvenience. Seems like you picked the red server as your main server during the merge. I merged your account again but now with your blue server account as main server. Your account should be fine now. Have a nice day! Link to comment Share on other sites More sharing options...
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