I haven't logged in in a while and my account has reset

Hello,

If you used to play in the previous servers (Blue, Red and Yellow) you will have to merge your account.

You can read more about how to merge your account >>here<<

If that's not the case then you'll need staff help.

I haven't logged in in a while and my account has reset

 

Hi, @@Bielxyzz.

 

I'm sorry for the inconvenience.

Note that Red and Blue servers now merged as Silver server and Yellow server changed its name to Gold Server.

 

I've checked your account's database and found out you were playing mainly in Yellow server, so your main Server would be Gold.

 

Can you please log on Gold, and check if all your progress have been saved?

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

I logged again and my account on silver has been reseted

I logged again and my account on silver has been reseted

 

You have to log into Gold server, the reason is written above.

Can you please tell me, if your progress have been saved in Gold?

I'll be waiting for your reply :)

It's not

It's not

 

I checked your log info, and you are keep logging into Silver server.

Can you please log into Gold server and check if you have all your progress there?

I'll be waiting for your reply.

in gold server i got my gold server progress, my silver progress is reseted with no reason im in kanto tuto

in gold server i got my gold server progress, my silver progress is reseted with no reason im in kanto tuto

 

I have checked through the logs if you received any form of silver progress reset in the past, but there wasn't any form of reset in this account.

Hmm, I think you might be mistaken "Bielxyzz" account with another account.

I'll be waiting for your reply.