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On my other acoount named GamesD I can't log in the Forums, but I can log into the game and the main cite. I tried changing the password multiple times and waiting atleast 2h hours between password changes and Forum cite telling me my acount has been locked due to multiple login fails. But everytime I try to log in It says my name or my email is found on the Forums login.

 

On the Discord server help section they told me to create a second account for the Forum to post this. So someone could link my in game account to my Forum.

 

My accounts name with the problems is GamesD in the login and ingame.

 

I am trying to fix this problem that I could change servers from silver to gold server. But right now i can't login so I can't comment on the thread.

On my other acoount named GamesD I can't log in the Forums, but I can log into the game and the main cite. I tried changing the password multiple times and waiting atleast 2h hours between password changes and Forum cite telling me my acount has been locked due to multiple login fails. But everytime I try to log in It says my name or my email is found on the Forums login.

 

On the Discord server help section they told me to create a second account for the Forum to post this. So someone could link my in game account to my Forum.

 

My accounts name with the problems is GamesD in the login and ingame.

 

I am trying to fix this problem that I could change servers from silver to gold server. But right now i can't login so I can't comment on the thread.

 

Hi, @GamesD2.

 

I'm sorry for the inconvenience.

 

Can you try resetting your password one more time from this link, Password-Reset?

Please, make sure that your password is in alphanumerical order (characters allowed from A to Z and 0 to 9).

 

I'll be waiting for your reply.

Have a nice day.

 

Kind regards, HappyMango.

 

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I tried reseting the password from the link HappyMango sent and I got the password changed on the ingame like all the other times. But when I try to login to the Forums with the other account it says my username is not found neather my email address as a login option. Even though it sends the password reset to that email.

I tried reseting the password from the link HappyMango sent and I got the password changed on the ingame like all the other times. But when I try to login to the Forums with the other account it says my username is not found neather my email address as a login option. Even though it sends the password reset to that email.

 

We have re-created a forum account and linked with your GamesD account. (Forum account and game account name will be the same)

 

Please, reset your password from this link, Password-Reset, since its currently made with a random password. (This affects the game password so when reset, make the password same as the in-game password)

 

Let me know if your problems have been solved.

I'll be waiting for your reply :)

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

Thanks for all the help HappyMango. I can now loginto this account on the forums. So it's all working now.

 

Nice to hear that your problems have been solved.

 

Note that currently Server-Change-Service is open again.

There are certain requirements to apply for the service, so read that link carefully and make a post inside that link.

 

I wish you good luck.

I'll now close the thread, since your problems have been solved.

Have a nice day.

 

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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