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IGN: Nagisara

Server: Silver

 

I lost my Halloween rapidash mount, I think it was lagging but when I check in my bag, the mount already disappears.

I don't know if I mistakenly throw it to a trash bin, but I'm sure im not do that because why would I do that =,=

I also attach a screenshot that shows the mount still in my shortcut number but not in my bag.

please help.

69811aab-5b1b-4b0a-9ef4-909e48d5feb2.thumb.jpg.0f0c68bb51e427b62f4b65de91a4a731.jpg

IGN: Nagisara

Server: Silver

 

I lost my Halloween rapidash mount, I think it was lagging but when I check in my bag, the mount already disappears.

I don't know if I mistakenly throw it to a trash bin, but I'm sure im not do that because why would I do that =,=

I also attach a screenshot that shows the mount still in my shortcut number but not in my bag.

please help.

 

Hi Nagisara, I'm sorry for the inconvenience this issue has caused. I've looked into your account and our tools are showing that you have the H rapidash mount in your inventory. I can see from your screenshot that it is not showing up. Can you completely close the game and restart it and check again please in case it is just a visual bug. Can you also check all your pokemon to ensure that none of them are holding the mount.

Please do not contact staff for private support, post your question in the appropirate subforum as others may have the same problem and could benfit from the answer as well.

 

* General support * Bug resolution center * report center * Discipline appeals * Game guide *

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