Account got reset

[Darkrose98]

I don't know what went wrong but today when I tried logging in on my gold server account it just made me start all over again while I was leveling my pokémons in Johto region. NO I am not confusing my account with silver server. I got no clue what is going on here or if it even can get fixed. I started over in gold server now in case there is no saving my old account. But just want to put this out in case this would ever happen to anyone else.

[Shinohara]

I don't know what went wrong but today when I tried logging in on my gold server account it just made me start all over again while I was leveling my pokémons in Johto region. NO I am not confusing my account with silver server. I got no clue what is going on here or if it even can get fixed. I started over in gold server now in case there is no saving my old account. But just want to put this out in case this would ever happen to anyone else.

 

Hi @Darkrose98

 

I'm sorry for the inconvenience.

First of all, I would like to clarify that your account was not reset in any kind of way. Could you please make sure to tell me the name of your account?

Are you sure that you are not referring to the account Darkrosey ? In that case, the progress on gold is fine and you neverd had any progress on the silver server.

 

Looking forward to your reply, have a wonderful day !

[Darkrose98]

Hey Shinohara,

 

I think I indeed might have switched the two up. I'm dsorry for the inconvenience I might have caused. Thank you for looking into it for me anyway!