Jump to content

Merging issue


Jeff

Recommended Posts

I was asked to merge my account, so I did it. Unfortunately I cannot connect to the silver account but only to the gold account that has almost no progression in it. How can I fix that please? Thanks so much!

Link to comment
Share on other sites

I was asked to merge my account, so I did it. Unfortunately I cannot connect to the silver account but only to the gold account that has almost no progression in it. How can I fix that please? Thanks so much!

Greetings, @Jeff

Sorry for the inconvenience.

Sometimes when you merge an account your passwords get unsynchronice and you're not able to log on silver server but yes on gold server.

For this i would like suggest you reset your password through our option FORGOT PASSWORD to synchronice your passwords and be able to log in again.

 

I hope this have solved your issue.

Have a great day,

Nezuko

Nezuko.png

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...