Eveesaur Posted January 15, 2020 Share Posted January 15, 2020 I open the forum using my other account but it said "the requested user cannot be found". Please help me i really need to access forum in that account. Thank you Link to comment https://pokemonrevolution.net/forum/topic/143342-why-i-can-log-in-register-to-forum-but-my-other-account-cant/ Share on other sites More sharing options...
Administrator Shinohara Posted January 15, 2020 Administrator Share Posted January 15, 2020 I open the forum using my other account but it said "the requested user cannot be found". Please help me i really need to access forum in that account. Thank you Hi @Eveesaur I'm sorry for the inconvenience. I would like to inform you that this issue is related to the fact that, as stated in our rules, each email can be associated only to one account and that our forum platform, Xenforo, can have a maximum of 1 account with the same email. Could you please tell me the name of the account you are trying to use to access the forum? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/143342-why-i-can-log-in-register-to-forum-but-my-other-account-cant/#findComment-786894 Share on other sites More sharing options...
Eveesaur Posted January 15, 2020 Author Share Posted January 15, 2020 Ow i dont know that rule hehe but i used another email for another account coz i dont know u can have multiple account in one email. Here's the username of my other account Xiu548 Link to comment https://pokemonrevolution.net/forum/topic/143342-why-i-can-log-in-register-to-forum-but-my-other-account-cant/#findComment-786895 Share on other sites More sharing options...
Administrator Shinohara Posted January 15, 2020 Administrator Share Posted January 15, 2020 Ow i dont know that rule hehe but i used another email for another account coz i dont know u can have multiple account in one email. Here's the username of my other account Xiu548 Hi @Eveesaur I'm sorry for the inconvenience and thank you for your patience. I would like to inform you that I have successfully created the forum account for Xiu548 and the only thing you have to do now to access it is to reset your password, in order to synchronize your game and forum password, from here: https://pokemonrevolution.net/forgot-password. Please, do it and let me know if your have any further questions. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/143342-why-i-can-log-in-register-to-forum-but-my-other-account-cant/#findComment-786900 Share on other sites More sharing options...
Eveesaur Posted January 15, 2020 Author Share Posted January 15, 2020 Thank you sooo much :) Link to comment https://pokemonrevolution.net/forum/topic/143342-why-i-can-log-in-register-to-forum-but-my-other-account-cant/#findComment-786902 Share on other sites More sharing options...
Administrator Shinohara Posted January 15, 2020 Administrator Share Posted January 15, 2020 Thank you sooo much :) I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/143342-why-i-can-log-in-register-to-forum-but-my-other-account-cant/#findComment-786905 Share on other sites More sharing options...
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