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help me


Nhoksim123123

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This is the image before sever gold die

After I logged back in, it was back to the way it was, could you help me?

 

Hi @nhoksim123123

 

I'm sorry for the inconvenience.

Unfortunately we are not able to revert the change and apply the IV shown in the preview as we are not able to verify that.

In the past months and years we have received multiple fake-proof/screenshot, for example edited with photoshop, aimed at scamming us and, since we have not a 100% reliable method to find what has been faked/edited and what not, we have decided to not offer support for these issues as it could be easily abused due to the reason explained before and create big problems within the game.

 

I am really sorry to disappoint you but I hope you can understand it. Please, let me know if you have any further questions about it.

I wish you a wonderful day.

image.gif

 

Please do not contact staff members for private support

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