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Problems entering Silver

Locuraa
in Resolved General Support

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Good evening Staff.

This time I had a problem, I really don't know why. . .

You see, I want to start playing in Silver but I get "Incorrect password" even putting the correct one, I'm currently a Gold server player.

Regarding my case, I have no idea of the origin of my problem. I would like a solution. Thank you.

Good evening Staff.

This time I had a problem, I really don't know why. . .

You see, I want to start playing in Silver but I get "Incorrect password" even putting the correct one, I'm currently a Gold server player.

Regarding my case, I have no idea of the origin of my problem. I would like a solution. Thank you.

Greetings, @Locuraa

Sorry for the inconvenience.

As i could see using our tools you have played on Red/Blue servers and you got to merge your account time ago, sometimes when you merge your account your passwords gets unsynchronice and you're able to log on forums and gold server but not on silver, for this i would like recommend you use the option FORGOT PASSWORD to be able to log on Silver server.

 

I hope this have solved your issue.

Have a great day,

Nezuko

Nezuko.png
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