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PRO Username: Izialecaca

Do you have active membership?: No

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

I was just so happy I jumped everywhere and rolled in my bed, then I got kicked ot ouf the server.

 

What have you already tried to solve the problem?

There is nothing I could do, right? Exept maybe take my chance here.

 

Description and Message

Hello everyone!

 

This is my first ever post on this forum, so I would just like to say that I really, really enjoy playing PRO. It is really really nice and I don't mind a few bugs, because it is absolutly awesome, so thanks to all the staff for that game :Shy:

 

But one thing happend tonight. Let's start from the begining. I uncountered my first ever shiny in all of my history of playing pokemon. I was so freaking happy, because I would really love to have many shiny pokemons. It was an Ekans lvl 20 and i caught it! I jumped everywhere and rose my arms to the sky as I was so filled with joy! A few moments later, I got kicked out of the server.

I did not mind, thinking it had saved my catch, and after ten minutes or so, I came back onto the server, got in the nearest pokecenter to check my fabulous golden ekans out, but it wasn't there. The pokeball I used to catch him was still in my bag, so I figured the server kind of auto saves from time to time and just didn't register my catching.

 

Unfortunatelly, I have no screenshot of this to prove what I'm saying, the only evidence that I have is a "witness" as I was on Skype with someone at that moment and he saw me rolling around everywhere with exitement.

 

I figured there was nothing I could have done to get my very first shiny back, unless maybe, try to ask if it is possible for the staff to give one to me? ... I would perfectly understand that, without an evidence, that would not be negociable, but why not give it a try at least. I don't even care about the lvl of the pokemon.

 

So, there it is, my try at getting back my unsaved shiny. I wish you a good evening, :thanks: :kiss:

 

P.S: I didn't know what "active membership" meant so I just said no :/

Hi, sorry but we can't refund pokemons due to server crashes, sorry for the inconvenience

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Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum.

Unsolicited messages will be garbodored. Thanks. I still love you if you pm me

 

PS: all staff that copied my signature are all fanboys

 

ITS MY BIRTHDAY

  Izialecaca said:
106499 Well, I understand. That's too bad :c But thanks anyway for answering so quickly! :Heart:

 

Sorry to hear about your bad luck. :(

 

I would recommend exiting the game after you catch anything particularly valuable or rare. By doing so, you force save your progress which can prevent losing the Pokémon.

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