Greenpartyhat Posted April 7, 2020 Share Posted April 7, 2020 I am continually being disconnected while in the safari zone and its costing me tons of money, this has been an issue for years with my time on silver server.. Any restitution or resolution on this issue would be greatly appreciated. This is OUR world! Link to comment Share on other sites More sharing options...
Greenpartyhat Posted April 9, 2020 Author Share Posted April 9, 2020 Why is this getting no attention.. This is OUR world! Link to comment Share on other sites More sharing options...
Happymango Posted April 9, 2020 Share Posted April 9, 2020 Why is this getting no attention.. Hi, @GreenPartyhat. I'm sorry for the situation you have went through. But, we won't be able to help you restore your game progress loss due to the crash. If you read the General Question List carefully, there is a category for game crash. It would be unfair for every players who have went through the same problem, it would be hard for us to help you on this case. I hope you understand. I'm once again very sorry for your issue. Have a nice a day. Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Greenpartyhat Posted April 9, 2020 Author Share Posted April 9, 2020 Hi, @GreenPartyhat. I'm sorry for the situation you have went through. But, we won't be able to help you restore your game progress loss due to the crash. If you read the General Question List carefully, there is a category for game crash. [ATTACH type=full" width="839px" alt="137266]137266[/ATTACH] It would be unfair for every players who have went through the same problem, it would be hard for us to help you on this case. I hope you understand. I'm once again very sorry for your issue. Have a nice a day. Kind regards, HappyMango. I don't understand, it would be very easy to see who was online at the time of a crash and then send them something small for the inconvenience.. I do believe I won't be wasting any more of my money or time on this game, atleast until I see server crashes being fixed or a Dev team that cares about the happiness of their contributing player base. I hope you understand. This is OUR world! Link to comment Share on other sites More sharing options...
Happymango Posted April 10, 2020 Share Posted April 10, 2020 I don't understand, it would be very easy to see who was online at the time of a crash and then send them something small for the inconvenience.. I do believe I won't be wasting any more of my money or time on this game, atleast until I see server crashes being fixed or a Dev team that cares about the happiness of their contributing player base. I hope you understand. I'm once again sorry that I can't help you with you case :( I'll now be closing the thread. Have a nice day. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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