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Lost account

Nelson2301
in Resolved General Support

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Hi guys i played this game in 2016 in red server but now i logged in to gold server and i had to start again from kanto.. what can i do

Hi guys i played this game in 2016 in red server but now i logged in to gold server and i had to start again from kanto.. what can i do

Hello,

 

First of all welcome back, I hope you'll enjoy playing the game again.

 

I can see that on Nelson2301 you merged your account on the Dashboard. According to our tools all your progress/pokemon are currently on the gold silver, this means you don't have to start over. Can you confirm this?

Looking forward to hear from you.

 

Kind regards, Contrary

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