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Login error

Francy02
in Resolved General Support

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Hi! I'm new user. A few minutes ago I signed up for PRO but the credentials of this account are incorrect in "PROClient.exe". Can someone help me? Thanks

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Hi! I'm new user. A few minutes ago I signed up for PRO but the credentials of this account are incorrect in "PROClient.exe". Can someone help me? Thanks

Hi there,

 

I'm sorry for the inconvenience. I've checked the account "Francy02" and you are currently online in the Gold server. Are you still having this issue? Furthermore, could you please clarify if Francy02is the account you are having these issues for? This does not seem the case, based on your screenshot. Nonetheless, if you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well.

 

Let me know if you need anything else.

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