Client freezes during PvP matches

[Saransh2848]

Hi,I'm writing this report because eversince the update the android client hasn't been working properly during PvP matches.

I'm also attaching the screenshot regarding the same,the clinet just freezes randomly during PvP match which causes me to loose rating and the over-all experience isn't very good with this and I'm forced to open my laptop everytime I want to PvP

The device this game is running on is One plus6t and I have reinstalled the client 3 times.

Hoping for a reply from the staff:PikaLurk:

[Shinohara]

Hi,I'm writing this report because eversince the update the android client hasn't been working properly during PvP matches.

I'm also attaching the screenshot regarding the same,the clinet just freezes randomly during PvP match which causes me to loose rating and the over-all experience isn't very good with this and I'm forced to open my laptop everytime I want to PvP

The device this game is running on is One plus6t and I have reinstalled the client 3 times.

Hoping for a reply from the staff:PikaLurk:

 

Hi @Saransh2848

 

I am sorry for the inconvenience.

I would like to inform you (considering your screenshot) that currently there is a PVP Bug where basically the match get stuck and cannot continue until one of the two players log out. To know if that's your case is simple, basically during that you can still type in chat and you are effectively online without any issue but the game simply cannot continue.

In these cases, it is important to contact a Moderator as they are able to handle these situations with the two pvp players of a specific match and help them to come to an outcome (basically check teams, moves, strategy etc and see who was gonna win the match).

In any case, our Developers are working on a PVP rework exactly to fix this issue and other pvp related issues, as well as making almost all the moves/ability available to the players, but unfortunately there is no eta.

 

Is that the situation that you found yourself into?

If not, with "freeze" do you mean the entire client totally blocked like if the application crashed?

 

Looking forward to your reply, have a wonderful day !

[Saransh2848]

Hi,

The issue that I faced is similar to the one you described but the exception being that i cant use chat too and the game just freezes.The whole game becomes unresponsive and then a black screen shows,I have to force close it everytime on android.

Thank you for your quick reply and have a good day ahead