Crash while in boss

[Fellash2002]

Hi, my name is Fellash2002 and I was doing the boss Medusa right now when the server crashed (14:55), I cane back thrre to fight them, but I couldn't anymore, so I wanted to see if someone can help me with that since it's server's fault, thanks!

[Nezuko]

Hi, my name is Fellash2002 and I was doing the boss Medusa right now when the server crashed (14:55), I cane back thrre to fight them, but I couldn't anymore, so I wanted to see if someone can help me with that since it's server's fault, thanks!

Greetings, @Fellash2002

sorry for the inconvenience.

When the server crash you're able to battle him again, but sometimes before the server crash the server kicks everyone and that makes you lose against the boss, unfortunately we can not restart the timer of the boss since we cant through our tools and would be unfair for those users what lost part of their progress with this crash.

 

I would like you see this quote:

Lost by crash issues, disconnections and rollback

Some times when the game crashes/stuck, you might lose some of your progress Keep in mind that game is in BETA and crashes can happen any time. you will not be given anything you lost in rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, further action can not be taken for it. [/Quote]

 

Have a great day,

Nezuko

[Fellash2002]

Okay, thanks anyway.