Beruche Posted May 10, 2020 Share Posted May 10, 2020 Dear PRO Authorities, I have a problem which is my friends dont have. I don't see ''the Ice Type'' mark on any pokemon for couple of months. You can see the attached screenshoots. I'm waiting for your help. Thank you. (It's just for Ice type. I do not have any problem with other types) Link to comment Share on other sites More sharing options...
Maisa Posted May 13, 2020 Share Posted May 13, 2020 Dear PRO Authorities, I have a problem which is my friends dont have. I don't see ''the Ice Type'' mark on any pokemon for couple of months. You can see the attached screenshoots. I'm waiting for your help. Thank you. (It's just for Ice type. I do not have any problem with other types) Hi there @Beruche Sorry for the inconvenience and the delay. Is the ice type tag still not showing for you? If so, can you please tell me more about this bug, such as what device are you playing on, when exactly did this start happening, and if you know anyone else who has the same problem? I'm looking forward to your reply, have a great day! PRO Pokemon popularity poll results. Link to comment Share on other sites More sharing options...
Beruche Posted May 15, 2020 Author Share Posted May 15, 2020 Hello again, Yes. I still don't see the ice tag on pokemons. I do not remember the exact date but I think it's happening for 6-7 months. I asked to my close friends from the game but I think I'm the only one for right now who in this situation. I played from desktop and laptop and nothing changed. I don't know why? Thanks to your intrest. I'll be waiting for answer. Link to comment Share on other sites More sharing options...
Beruche Posted May 15, 2020 Author Share Posted May 15, 2020 Hi there @Beruche Sorry for the inconvenience and the delay. Is the ice type tag still not showing for you? If so, can you please tell me more about this bug, such as what device are you playing on, when exactly did this start happening, and if you know anyone else who has the same problem? I'm looking forward to your reply, have a great day! Hello again, Yes. I still don't see the ice tag on pokemons. I do not remember the exact date but I think it's happening for 6-7 months. I asked to my close friends from the game but I think I'm the only one for right now who in this situation. I played from desktop and laptop and nothing changed. I don't know why? Thanks to your intrest. I'll be waiting for answer. Link to comment Share on other sites More sharing options...
Maisa Posted May 15, 2020 Share Posted May 15, 2020 Hello again, Yes. I still don't see the ice tag on pokemons. I do not remember the exact date but I think it's happening for 6-7 months. I asked to my close friends from the game but I think I'm the only one for right now who in this situation. I played from desktop and laptop and nothing changed. I don't know why? Thanks to your intrest. I'll be waiting for answer. Hi @Beruche Can you please tell me all the details of the hardware of your laptop as well as your desktop. Looking forward to your reply. PRO Pokemon popularity poll results. Link to comment Share on other sites More sharing options...
Beruche Posted May 16, 2020 Author Share Posted May 16, 2020 Hi @Beruche Can you please tell me all the details of the hardware of your laptop as well as your desktop. Looking forward to your reply. Hi @Maisa Windows 10 Pro Intel® Core i7-6500U CPU @ 2.50 GHz 2.59 GHz Intel® HD Graphics 520 1366x768 Current Resolution 16,0 GB RAM 64byte operating system That's my laptop. And I'm adding; most likely it's not a problem in my computer. I've created a new account to see result and I saw the tag. Looking for your reply again. Link to comment Share on other sites More sharing options...
Beruche Posted May 25, 2020 Author Share Posted May 25, 2020 Dear @Maisa I'm still waiting for a reply. What should I do more about it? It's been 9 days after my reply and still does not improved. Link to comment Share on other sites More sharing options...
Beruche Posted May 28, 2020 Author Share Posted May 28, 2020 Hi @Beruche Can you please tell me all the details of the hardware of your laptop as well as your desktop. Looking forward to your reply. Reminder... Link to comment Share on other sites More sharing options...
Beruche Posted July 3, 2020 Author Share Posted July 3, 2020 Dear PRO Staff, I am still waiting for 1 montrhs. (a reply to fix my bug). Again... I tested this bug on couple of computers and still don't see the ice type mark. BUT I tested all pokemons and I see the ice type mark on WEAVILE and ABOMASNOW. I don't know why? Looking forward to your reply again. Link to comment Share on other sites More sharing options...
Maisa Posted July 3, 2020 Share Posted July 3, 2020 Dear PRO Staff, I am still waiting for 1 montrhs. (a reply to fix my bug). Again... I tested this bug on couple of computers and still don't see the ice type mark. BUT I tested all pokemons and I see the ice type mark on WEAVILE and ABOMASNOW. I don't know why? Looking forward to your reply again. Hi @Beruche Sorry for the delay. I have forwarded this to our developers and we are trying to figure out what the problem could be. Unfortunately figuring out a solution to the issue might take a while as all focus is being prioritized on the upcoming update and mega evolutions. We will let you know if there's any news regarding the bug. Once again I apologize for the inconvenience, and I thank you for your patience. Have a nice day! PRO Pokemon popularity poll results. Link to comment Share on other sites More sharing options...
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