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Bought Items Not appearing In Game

Duelgaming
in Resolved General Support

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Hey, so I played this back in September and October and I bought a ground mount and something else, cant remember. But when I logged on today, I don't have them, they aren't in quick select or my bag. I know i had a shiny umbreon mount and i know i had something else as i can see the receipt i have for the coins. Can someone resolve or help me with this please.

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