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I was about to battle Cresselia to catch it and I got disconnected. I have a master ball I was going to use but now the sailer won't give me the option to take me back. I tried to beat Nikola for a different reason but it's too op for me. Can you please reset it? Please.

Hello @Timon12,

 

I am really sorry for the caused inconvenience.

 

Unfortunately, we don't reset the cooldown, nor can we do it. You would have to beat Nikola in order to have a chance and catch it again.

Players in the past have accepted this aswell and it would be unfair to do it now.

 

About the rollback

Some times when the game crashes/stuck, you might lose some of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a Rollback. We are so sorry for your case, however, further action can not be taken for it.

You can find out about Nikola's team HERE. Try lending Pokemon from friends or use tradechat to buy the ones you think you need in order to beat it.

 

Once again I am sorry for the inconvenience and hope that you understand.

If you have any other question, please don't hesitate to ask.

 

I wish you a good day!

Kind Regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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