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Good day. My friend has trouble starting the game. We tried everything. Reinstall, install via another of your storage, etc. I am attaching photos. Thank you in advance for your help. [ATTACH type=full" alt="145100]145100[/ATTACH][ATTACH type=full" alt="145101]145101[/ATTACH]

 

Hi, @DestyCZSK1998.

 

Can you try the following procedure and tell me if the solution works?

 

1. Create a shortcut to the PRO exe and name it what ever you wish.

2. Right click your shortcut and goto properties, when you get there you will find a textbox that says "Target" and then the location of the PRO exe you created a shortcut for. What you will want to do is after the end of it, type -force-d3d11 or -force-opengl or -force-glcore. Add a space between .exe and -force

3. Hit Apply, and then run the shortcut you created. PRO will now run using directX 11 and should no longer crash due to buggy windows 10 and drivers.

 

d6b6bc290427a88bdc5d-6-1.png.e4385fb29e2ace125e519560cf80af34.png

 

I'll be waiting for your reply.

Have a nice day.

 

Kind regards, HappyMango.

 

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snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

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Good day. Thanks to your procedures, everything is going as it should. Thanks a lot.

 

I'm glad that your problems have been solved :)

I'll now close the thread.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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